The Client Experience

What is the “client experience” and what does it mean to you…the client?. Have you ever felt like you are simply a client number and not an actual person to a service provider? Recent research has shown that you, as a broker-client, need to know that you are important to the business providing services to…

Cyber Risk Insurance

Cyber insurance first emerged in the late 1990s as a response to Y2K concerns. Since then, there has been an escalation in the reliance on technology, and the cyber risks of doing business have exponentially increased. It is still an emerging area of risk and insurance, and not all policies are created equally. There is…

Travel Insurance – Changes and Pitfalls

Anyone who is travel savvy buys Travel Insurance when they’re venturing on a trip because they know that it can be a life saver. What could be more reassuring? Cover for all those unexpected dramas that could cost you thousands, like emergency medical expenses, lost and stolen baggage, flight delays and cancellations. Even legal expenses…