Make sense of the insurance market

A hardening market can mean higher premiums and tougher underwriting decisions – so it pays to get an expert on your team. Like any market, the business insurance market experiences different cycles that can affect pricing and how easy it is to get cover. Depending on the stage of the cycle we’re in, this can…

Managing cyber risks while staff work from home

Heightened cyber risks have emerged as a serious issue, given most businesses now have many staff working from home. So it’s important to put in place policies and procedures to ensure data is secure no matter where staff are located. Helping staff to recognise and avoid risky behaviours is also part of a great cyber…

Protecting Your Commercial Assets In Business

For business owners in Australia, insurance needs to be a priority. With so many potential threats to a business, having the right insurance coverage can keep your business and your personal finances significantly safer. The challenge for Australian entrepreneurs is that there are so many different types of insurance policies available that it can often…

Corornavirus & Business Interruption Insurance

While Australia has been relatively protected from the spread of Coronavirus (COVID 2019) many businesses have been disrupted due to travel, import and or export restrictions. The purpose of this article is to explain and warn that general insurance is unlikely to provide the protection that it does for traditional risks such as fire, burglary…

What is Underinsurance?

Insurance is a form of risk management, delivered in the form of an insurance contract. The purpose of that contract is to hedge against the risk of uncertain future events, such as catastrophic weather or accidents. Underinsurance is when you do not have insurance that covers all of your risks, or when you have coverage,…

Annualised Salaries – pros and cons

If you have adopted annualised salaries in your business…watch out. There have been numerous high profile wage underpayment scandals reported in the media recently…so you need to make sure you don’t make the 6 o’clock news too. New obligations will take effect from March 1, 2020 and are likely to have a significant operational impact…

Bushfires and business interruption

Some insurers have already started to pay claims to bushfire-affected businesses on the NSW South Coast, as their business interruption insurance policy provides for weekly payments. Having this support has been important for affected firms to stay in business. It allows them to maintain their cash flow and pay regular outgoings such as rent and…

The Client Experience

What is the “client experience” and what does it mean to you…the client?. Have you ever felt like you are simply a client number and not an actual person to a service provider? Recent research has shown that you, as a broker-client, need to know that you are important to the business providing services to…